Privacy Policy

1 Information We Collect

• Personal Information: Name, phone number, email address, and other information you provide when you submit an enquiry, request a quote, request a callback, or contact us.
• Vehicle Preferences: Tata truck or commercial vehicle model of interest, product category, fuel type, and other details you provide during an enquiry.
• Usage Data: Pages visited, time spent on the site, browser type, device information, IP address, and similar technical information that may be collected automatically through cookies, analytics, hosting, or security tools.

2 How We Use Your Information

• To respond to your enquiries and provide information about Tata commercial vehicles.
• To process quotation and vehicle enquiries and contact you regarding your selected truck or requirement.
• To send you offers, updates, or promotional communications where applicable and where permitted. You may opt out of promotional communications where applicable.
• To improve our website, services, customer support, and user experience.
• To maintain enquiry and business records.
• To comply with applicable legal and regulatory requirements.

3 Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Tata Motors Limited as part of our authorised dealer relationship and where required to process or support your enquiry or related services.
• Service providers who assist us in operating our website, hosting systems, processing enquiries, sending communications, maintaining security, or conducting our business, subject to appropriate confidentiality and contractual requirements.
• Law enforcement, government, regulatory, or other authorised authorities when required by applicable law.

4 Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, maintain website functionality, understand site usage, and analyse traffic.

You may disable cookies through your browser settings; however, some features of the website may not function correctly if cookies are disabled.

5 Data Security

We implement appropriate technical and organisational measures intended to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

6 Your Rights

Subject to applicable law, you may have the right to access, correct, or request deletion of your personal information. You may also contact us regarding questions or concerns relating to the use of your personal information.

To exercise these rights or make a privacy-related request, please contact DPM Tata Trucking using the contact details provided below.

7 Third-Party Links

Our website may contain links to third-party websites, including Tata Motors’ official website and other external websites or services.

We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage you to review the privacy policies of those websites separately.

8 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements.

Changes will be posted on this page together with a revised “Last Updated” date.